1. Scope & Publisher Information
This Privacy Policy applies to the BPEXCH PRO application (Android package name: com.bpexchpro, published on the Google Play Store under the developer name Teez1) and its associated web service. It covers account access, profile management, activity records, balance requests, notifications, and customer-support features.
In this policy, “BPEXCH PRO,” “we,” “our,” and “us” refer to the BPEXCH PRO application (com.bpexchpro) and its developer, Teez1.
2. Information We Process
Account and profile information
We may process your name, mobile number, email address or username, account identifiers, profile photo, referral information, account status, and credentials or access details you choose to save for linked account access.
Requests and activity
We process information needed to provide balance and account services, including request type, amount, payment method, transaction reference, status, timestamps, activity history, and screenshots or other evidence you submit.
Support communications
When you contact support, we process your messages and any images or attachments you provide so that we can respond and maintain a support record.
Device, notification, and usage information
We may process push-notification tokens, an app-generated device identifier, notification settings, app events, diagnostics, and basic browser, network, or device information made available by our service providers. Preferences such as appearance, data-saving, app-lock, and notification choices may also be stored on your device.
3. How We Use Information
- To create, authenticate, secure, and maintain your BPEXCH PRO account.
- To provide profile, activity, request, and support features.
- To process and track requests you submit within the app.
- To send service, request-status, and support notifications.
- To prevent fraud, abuse, unauthorized access, and service errors.
- To understand app performance and improve the user experience.
- To meet applicable legal, accounting, and dispute-resolution obligations.
4. Distribution & Service Providers
BPEXCH PRO (Package Name: com.bpexchpro) is distributed on the Google Play Store by developer Teez1.
The application utilizes Google Firebase services, which may include Firebase
Authentication, Cloud Firestore, Cloud Storage, Cloud Functions,
Firebase Analytics, Firebase Cloud Messaging, and Hosting. These
providers process information on our behalf under their own terms and
privacy commitments. You can read
Google’s Privacy Policy.
5. When Information May Be Shared
We do not sell personal information. Information may be shared with service providers that operate the app, with authorized personnel who handle account or support requests, when you direct us to share it, or when disclosure is reasonably necessary for security, legal compliance, or protecting users and the service.
6. Retention
We retain information for as long as needed to provide the BPEXCH PRO service, maintain security and request history, resolve disputes, and satisfy applicable legal or accounting requirements. Retention periods vary by record type. Information no longer required is deleted or anonymized where reasonably practicable.
7. Security
We use access controls, encrypted network connections, authentication, and managed cloud services to protect your information. No online service can guarantee absolute security. Protect your password and app-lock details, and contact us if you suspect unauthorized account access.
8. Your Choices & Rights
You can update available profile information and notification preferences in the BPEXCH PRO app. You may also request account and associated-data deletion by following our Account Deletion instructions. Privacy questions can be sent to support@bpexchpro.com.
9. Target Audience & Age Rating
BPEXCH PRO is rated 3+ (Rated for 3+) on the Google Play Store and is intended for general audiences. We do not knowingly collect personal information from children without appropriate parental consent. If parents or legal guardians believe a child under their care has submitted personal information, please contact us at support@bpexchpro.com so we can review and promptly delete the data where required.
10. Changes to This Policy
We may update this privacy policy when the app, our practices, or applicable requirements change. The effective date displayed above identifies the current version.
11. Contact Developer
For privacy questions, data requests, or support regarding the BPEXCH PRO app published by Teez1, please email us at:
support@bpexchpro.com